Effective: October 6, 2026 (prospective new orders)
These Terms govern retail publishing services purchased from VUGA Media Group LLC through VUGA Publishing.
1. Agreement and eligibility
These Terms are a binding agreement between you and VUGA Media Group LLC. By creating or using an account, starting checkout, submitting materials, or purchasing a service, you agree to these Terms and the policies linked here. If you act for a company or another person, you represent that you have authority to bind that party. You must be at least 18 and legally able to contract.
2. The service
VUGA provides editorial production, review, publication placement, and related fulfillment services described in the catalog and order record. Product descriptions, included placements, target length, revision allowance, delivery target, selected publication, and other order-specific terms are part of the agreement. Every submission remains subject to editorial, factual, rights, safety, and legal review.
Payment does not guarantee publication of unlawful or policy-violating material, independent editorial endorsement, search ranking, indexation, traffic, leads, sales, media pickup, reputation outcomes, or permanent third-party availability.
3. Accounts and communications
Keep account contact information accurate and protect one-time links and active sessions. You are responsible for activity performed through your account unless you promptly report unauthorized access. You consent to electronic transaction, security, fulfillment, and policy communications. Optional marketing is governed by your separate choice and may be withdrawn.
4. Orders, payment, and taxes
Prices are shown in United States dollars. Stripe processes payment and applicable taxes. An order is accepted only when payment is confirmed and VUGA does not reject the scope. Discounts, credits, capacity, and introductory pricing are subject to their stated eligibility, expiration, and limits. You may not manipulate checkout, promotions, referrals, or payment disputes.
5. Customer materials and license
You retain ownership of material you supply. You represent that it is accurate, lawful, and authorized and that you have all rights, releases, permissions, and substantiation needed for VUGA to use it. You grant VUGA, its contractors, and the selected publications a worldwide, nonexclusive, royalty-free license to host, copy, edit, translate, adapt, create layouts and derivative editorial versions from, publish, distribute, display, archive, and promote the material as reasonably necessary to provide and document the purchased service.
You remain responsible for claims, instructions, links, and materials you approve. VUGA may require evidence, corrections, different links or disclosures, or may refuse or remove material under the Content Rules.
Images and other media you supply must not infringe third-party rights. You acknowledge that if a rights holder files a copyright complaint about an image or other media you supplied, the affected article will be removed from the publication upon that complaint, and the removal is not eligible for a refund.
6. Fulfillment, review, and delay
A delivery target begins only after confirmed payment and receipt of a complete, usable brief and required assets, unless the product states otherwise. Customer delay, incomplete or unsafe files, rights questions, requested scope changes, force majeure, or third-party platform review may pause or extend performance. Included revisions address the agreed scope; new claims, materials, formats, or direction may require a new quote. VUGA may make compliance corrections without charging or consuming a revision.
7. Cancellations and refunds
The Refund and Cancellation Policy is incorporated into these Terms. For new orders accepted under the current Refund Policy, paid order processing begins at confirmed payment and order acceptance; customer change-of-mind cancellations are then nonrefundable, including before article submission. Verified service failures, incorrect charges and mandatory legal rights remain subject to staff review. Earlier quotes and orders retain their accepted refund terms.
8. Intellectual property
Except for customer materials and third-party content, VUGA and its licensors own the service, software, designs, catalogs, marks, and editorial systems. You receive no ownership in a publication, domain, template, distribution system, or VUGA mark. You may use the delivered article or cover as expressly stated in the order, but may not remove required disclosures or falsely imply independent endorsement.
9. Suspension and termination
You may stop using the service and may request account closure. VUGA may restrict an account, cancel unperformed work, reject content, or terminate access for breach, fraud, nonpayment, security risk, abuse, or legal necessity. Terms that by nature should survive—including payment, licenses for completed publication, disclaimers, liability, indemnity, and dispute terms—survive.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VUGA DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VUGA DOES NOT WARRANT UNINTERRUPTED OPERATION OR RESULTS CONTROLLED BY SEARCH ENGINES, PLATFORMS, PUBLICATIONS, OR OTHER THIRD PARTIES. NON-WAIVABLE WARRANTIES REMAIN UNAFFECTED.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VUGA AND ITS AFFILIATES, PERSONNEL, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY. THEIR AGGREGATE LIABILITY ARISING FROM AN ORDER WILL NOT EXCEED THE AMOUNT YOU PAID VUGA FOR THE AFFECTED ORDER. THESE LIMITS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.
12. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless VUGA and its affiliates, personnel, contractors, and publications from third-party claims, damages, and reasonable costs arising from your materials, instructions, rights violations, unlawful conduct, or material breach of these Terms. VUGA will provide reasonable notice and cooperation, and you may not settle a claim in a way that admits fault or imposes obligations on an indemnified party without consent.
13. Disputes and governing law
Contact [email protected] first and allow 30 days for an informal resolution. Florida law governs these Terms, without regard to conflict-of-law rules, except that mandatory law of your residence continues to apply when it cannot be waived. Subject to any non-waivable right or eligible small-claims proceeding, disputes may be brought in a court of competent jurisdiction in Miami-Dade County, Florida.
14. General
These Terms, the linked policies, and the order record are the entire agreement for the service and replace prior discussions about that order. If they conflict, a signed agreement controls, then the order record, then these Terms, then other policies. You may not assign the agreement without VUGA's consent; VUGA may assign it with a corporate transaction or transfer of the service. Invalid provisions will be limited to the minimum necessary, and failure to enforce is not a waiver. Changes apply prospectively from the posted effective date unless law or an express agreement requires additional notice or consent.